Renewal Risk Brief

Summit Physical Therapy

Physical TherapyDes Moines, IA60 seatsARR $86,400Renews 2026-12-15Auto-renew on

LOW RISK

0 risk points · 136 days to renewal

Why this account is at risk

No active risk drivers detected — usage, support load and sentiment are all within range.

Customer sentiment

100

happy

Written record skews positive — praise, smooth adoption, and low-friction requests.

“Usage steady, no complaints raised, though the office rarely responds to check-in emails.”
Quoted fromQBR notes — Summit Physical Therapy Q1·2026-05-18

Recent history

Usage trend

logins, quarter over quarter

Support load

0.2

tickets/mo · 0 open high-sev

Seat utilization

83%

active users ÷ paid seats

15-month usage

monthly logins

Recommended actions

Confirm the renewal and send a thank-you note.

What we don’t know

Every signal in this brief is backed by a cited document.